Frequently asked questions
Our Tavern Tours combine exciting city history with hand-picked beer tastings in quaint pubs, historic inns and hidden spots. Here you will find answers to the most frequently asked questions about booking, the schedule and your personal tour.
1. booking & payment
- Select an appointment in the calendar.
- Select the time in the white field in the calendar.
- Determine the number of participants.
- Click on “Book now”.
- You will now be taken to the shopping cart.
- Then simply complete the booking form and send it off.
- You will then receive an e-mail with all the important data.
The public guided tours can be paid directly when booking via Paypal or after booking by direct bank transfer. For private tours, you will receive an invoice which you can pay by bank transfer.
- Select an appointment in the calendar.
- Select the time in the white field in the calendar.
- Determine the number of participants.
- Click on “Book now”.
- You will now be taken to the shopping cart, where you can enter your voucher codes. Important: enter each voucher code individually.
- Then simply complete the booking form and send it off.
- You will then receive an e-mail with all the important data.
Unfortunately, we cannot refund vouchers once they have been purchased. However, you are welcome to give your voucher as a gift or find a replacement who will take part in the tour instead of you.
2. participation & organization
The upper limit for public tours is 15 people, otherwise the tour loses its charm. A larger number of participants is possible for private tours, as we can adapt the tour accordingly or split up the group and run it at different times.
As we are registered at the respective locations and they have set a fixed number of participants, it is better if you let us know as soon as possible if the regular booking is no longer possible. As a rule, one or two additional guests are no problem. The invoice will be issued after the tour. However, it is at the discretion of the guide whether unregistered guests can still join the tour.
You can cancel free of charge up to 7 days before the booked tour. The concept of our tours requires some organization in advance, which is why cancellations at short notice are not possible. However, you can have another guest join the tour at any time as a replacement.
You can cancel up to 72 hours before the tour at 50% of the agreed tour price. If you cancel the tour less than 72 hours before the tour, the full tour price must be paid.
3. procedure & implementation
We always meet for the public tour at the square in front of the Red Gate. From there, we mainly walk through the Lechviertel and taste five different beers in four different locations. When the weather is nice, we often sit at tables outside and when the weather is bad, tables are kept free for us in the bars. There is nothing to eat on the tour. However, you can remain seated at our table in the last location and order something to eat there.
Booked tours take place in all weathers.
Apart from the stairs leading up to the locations and the ubiquitous cobblestones in Augsburg, there are no obstacles on the tour. However, the stairs can be climbed quite easily with the help of friends
If you would like a customized tour, please make an individual request. The public tours follow a fixed schedule and therefore cannot be individually adapted to each guest.
4. drinks & alternatives
We don’t want to spoil the surprise, so we’ll just say this much: there are “classic” beers, but it’s also about trying something new. So we are not tasting five different lagers.
No, if you don’t want to or can’t drink alcohol, just let us know at the start of the tour and you can have non-alcoholic beer or other non-alcoholic drinks.
If you simply don’t like beer, you can also choose a small wine spritzer or a comparable drink. Here too, simply let us know at the start of the tour.
In this case, please send us an e-mail or fill out our contact form. We will then try to organize something suitable for you.
